Careers

Delivering ‘Excellence for Edinburgh’ is our mantra.

Edinburgh Trams is the award winning operator of the city’s tramway with a vision to be an integral part of the future success of Edinburgh and the Lothians by providing world-class, environmentally-friendly and socially-inclusive transport.

The addition of new services, industry-leading levels of customer service and a range of dynamic initiatives have all contributed to Edinburgh’s tramway becoming one of the UK’s most successful transport systems.

Our values are to be Trusted, Innovative, Passionate and Smart. We believe that if we are true to our values our company can look forward to even greater success and, as importantly, each of us will feel ever more proud, satisfied and happy in our work.

Our vision is to be an integral part of the future success of Edinburgh and the Lothians by providing world-class, environmentally-friendly and socially-inclusive transport.

At Edinburgh Trams

  • We believe that if we are true to our values by being Trusted, Innovative, Passionate & Smart – our companies can look forward to even greater success and, as importantly, each of us will feel ever more proud, satisfied and happy in our work.

Trusted

  • We behave in a way that encourages trust from others. We have faith in our colleagues.
  • We each welcome responsibility, ownership and accountability.
  • Teamwork is a key pillar of our success; we behave as a team, we believe in our colleagues and we support our colleagues.
  • We are positive in our interactions with others, being supportive, collaborative and friendly.
  • We each behave in a professional manner that encourages trust.
  • We are professional in giving feedback, and we welcome positive, constructive feedback and challenges.

Innovative

  • We solve problems. We continually look to improve.
  • We’re adventurous, we’re curious, we take calculated risks, always looking to improve, solve problems and address challenges.
  • ‘We’ve always done it like this’ is never a good answer.
  • We experiment, we try new things, we embrace positive change and try our best to ensure new ideas are given every chance of success.
  • We will look both within and out with our industry for inspiration and best-practice.
  • We accept not every idea is successful, but we learn and improve without negativity or harsh criticism.

Passionate

  • We care. We act.
  • We are about quality and delivering great services to our customers and our colleagues.
  • We act upon our intentions to do better every time.
  • We enjoy what we do, we derive satisfaction from performing a good job every time and this is noticeable to others.
  • We have a ‘can do’ attitude; we are positive, supportive, helpful and a real team player.
  • We ‘go the extra mile’ performing beyond simply what is expected.

Smart

  • We make logical and intelligent decisions.
  • We are clear in our roles, the value we add and what is expected of us.
  • We plan, we measure and we consider, building strong arguments to support decision-making.
  • We apply and share our knowledge to the benefit of the business, driving improvements and efficiencies.
  • We respect knowledge, facts and the expertise of others.
  • We look to learn and develop to be the best that we can, fulfilling our potential and that of our teams.

We have underlined our support for the UK’s military community by signing the Armed Forces Covenant. We have attained the Bronze Award in the Employer Recognition Scheme (ERS) which is a statement of our intent to support defence personnel and recognises our commitment and support for defence personnel.

We recognise the value that serving Regulars, Reservists, Veterans and their families contribute to society. Therefore, we have pledged to employ former military personnel and their spouses and partners wherever possible.

We will also support employees who are members of the Reserve Forces by granting leave, during and after a deployment, and will assist cadet units in local schools and the wider community.

We have the following competitive benefits on offer to all staff.

  • Competitive salary
  • Free Ridacard (plus an additional 65% discounted Ridacard)
  • 33 days annual leave
  • Contributory Pension Scheme
  • Life Cover- 2 times annual salary
  • Perkbox- discounted offers which includes discounted cinema tickets, mobile phone insurance etc.
  • Fruitful Office- free weekly fruits delivered on our depot
  • Employee Assistance Programme – focusing on employee’s wellbeing and counselling
  • Discounted local offers for restaurants and retailers
  • Cycle to Work Scheme – contributory benefit to encourage employees to cycle to work
  • Hospital Saturday Fund – contributory health benefit
  • Transport Benevolent Fund – contributory health benefit
  • Capital Credit Union – contributory investment benefit

So, if you’d like to join the team that delivers ‘Excellence for Edinburgh’, take a look at our current vacancies.

Our Vacancies:

Fact Sheets

Our fact sheets for our most popular vacancies should answer most of the question you should have about the roles. If you'd like to talk to one of the careers team, call 0131 338 5760.